Q: Where are you located?
A: We are a proudly New Hampshire State boutique.

Q: I have a discount code, where do I enter it?
A: To enter your discount code you’ll need to be in the checkout
portion of your order. If you are on mobile you will need to click “show
order summary” to enter it.
You can enter your discount code within the cart and it will
automatically make the adjustment to the cost for you there. If your
discount code is not working contact the email account,
info@athenacharms.com immediately and we will fix this for you
right away.

Q: I ordered something, when will it arrive?
A: Please allow for 1-2 weeks for order processing and shipment.

Q: How long until I get my order?
A: We have a turnaround time of about 2-3 weeks. Some items will
arrive to you faster than this and some can take a bit longer. Our top
priority is lowering the wait time on orders. Please use the order
tracker page. We also sometimes send items in separate packages to
reduce shipping times.

Q: Where are your products from?
A: We have curated our products from suppliers in South America,
Africa, India and China.

Q: What are the shipping costs?
A: The costs vary on the products that are added to the cart. The
shipping total is calculated in the checkout portion of the cart.

Q: What are the care instructions?
A: If slightly soiled clean with damp cloth and make sure to not leave
any moisture on the product.